Frequently Asked Questions


Questions about General Hi-fi and Audio Issues

1) How do I work out the best place to put my speakers?

2) How do I know if my remote control is working?

3) How can I test the bass response of my loudspeakers?

4) How do I check if my remote control is working?

5) What size of TV should I buy to fit my room?

Questions about finding the right cables

1) Can I use my iPod with my Bang & Olufsen music system?

2) Can I use my non-B&O TV with my B&O audio system?

3) Can I use my non-B&O TV with my BeoSound 4 or BeoCenter 2 audio system?

4) Can I use my Beolab speakers with a non-B&O TV (without a subwoofer)?

5) Can I use my Beolab speakers with a non-B&O TV (with a Beolab 2 subwoofer)?

6) Can I use my Beolab speakers with an AV receiver (with pre-out sockets) to get surround sound?

7) Can I use my Beolab speakers with an AV receiver (without pre-out sockets) to get surround sound?

8) Can I use my iPod with a BeoSound 1 portable music system?

9) Can I use my Sonos Connect or Sonos ZP90 with Beolab speakers?

10) Can I use my Sonos Connect:Amp or Sonos ZP120 with Beolab speakers?

11) Can I use my Beolab Penta mk.1 speakers with a new B&O system or TV?

Questions about Bang and Olufsen systems

1) How do I start connecting B&O equipment to my other equipment?

2) How do I connect my modern B&O system to a non-B&O amplifier and passive loudspeakers?

3) Which type of Powerlink cables do I need for my B&O speakers? (VIDEO REPLY)

4) Which Beogram turntables need an external pre-amplifier kit?

5) Which Beogram turntables can be wall-mounted?

6) My B&O system has 7 pin input sockets but your cables only have 5 pins - will they work?

7) Can you recommend any good websites where I can obtain information about B&O products?

8) Do you buy or sell B&O audio systems?

9) Do you repair B&O audio systems or televisions?

10) Can you recommend someone to install my B&O audio system or television?

11) How can I control my lights from the LIGHT button on my B&O remote control?

12) Can I set my lights to switch on automatically from my BeoTime remote using the alarm function?

Questions about shopping with Sounds Heavenly

1) Help! I'm new to the internet! How do I shop on your site?

2) Can I pay you by post using a cheque, bank draft or postal order?

3) Who are Sounds Heavenly and who runs soundsheavenly.co.uk?

4) What is the Privacy Policy for the Sounds Heavenly website?

5) What is the Returns Policy for the Sounds Heavenly website?

6) What are the terms and conditions for shopping on the Sounds Heavenly website?

7) How quickly will my order be shipped and when will it arrive?

8) How can I become a distributor for Sounds Heavenly products?